IBM Event Manager Operations to reduce MTTR

This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps v3.2 to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.

This course is intended for help desk personnel and operators using IBM Event Manager.

• Understand how systems, applications, services, and network topology relate to one another
• Have basic Linux command-line skills
• Understand the kinds of events or alarms that are typical to an enterprise or telco customer

PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.