Implement an AI-powered contact center with Dynamics 365

01
Description
Learn to implement an AI-powered Dynamics 365 Contact Center. Explore AI-driven architecture and deployment models, configure Copilot and AI agents, set up intelligent queues and routing rules, and automate work classification across every channel.
Microsoft
Implement an AI-powered contact center with Dynamics 365
Vendor logo

We found other products you might like

  • Digital Course
    Microsoft

    Get started with Dynamics 365 Commerce

    View Details
  • Digital Course
    Microsoft

    Use multiple currencies in Microsoft Dynamics 365 Business Central

    View Details
  • Digital Course
    Microsoft

    Get started with cost accounting for supply chains in Dynamics 365 Finance

    View Details
  • Digital Course
    Microsoft

    Automate a business process using Power Automate

    View Details