ITIL 4 Practitioner: Release Management

This self-paced e-learning course provides an in-depth understanding of the Release Management practice within the ITIL® 4 framework. Accredited by PeopleCert, this course equips IT professionals with the knowledge and tools to plan, schedule, and control the movement of releases to live environments, ensuring the integrity and performance of services.

Participants will learn how to manage releases in various delivery models — including Agile, DevOps, and traditional environments — and prepare for the ITIL® 4 Practitioner: Release Management certification exam.

By the end of this course, you will be able to:

• Understand the purpose, scope, and key activities of the Release Management practice

• Coordinate and control the planning, building, testing, and deployment of releases

• Ensure that new and changed services meet stakeholder expectations and do not disrupt operations

• Align release practices with agile, continuous delivery, and DevOps methodologies

• Collaborate effectively with Change Enablement, Deployment Management, and Service Validation

• Use best practices and tools to manage risk, governance, and communication around releases

• Prepare for and pass the ITIL® 4 Practitioner: Release Management certification exam

This course is ideal for:

• Release managers and IT operations staff

• DevOps engineers and service delivery professionals

• Change coordinators and deployment specialists

• ITSM practitioners aiming to specialize in service transition and delivery

• Anyone with an ITIL® 4 Foundation certification looking to expand into release management

• ITIL® 4 Foundation certification (mandatory)

• Basic knowledge of service transition, software development, or deployment processes is helpful

PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.