This self-paced e-learning course provides in-depth knowledge of the Deployment Management practice as defined in ITIL® 4. Accredited by PeopleCert, the course equips IT professionals with the skills and techniques needed to plan and execute deployments of services, applications, and infrastructure into live environments with minimal risk and disruption.
The course covers both technical and organizational aspects of deployment and prepares learners for the ITIL® 4 Practitioner: Deployment Management certification exam.
After completing this course, you will be able to:
Understand the purpose, scope, and value of the Deployment Management practice
Plan, coordinate, and manage deployments effectively across various environments
Use deployment models, techniques, and tools appropriate for different contexts
Collaborate with other ITSM practices such as Release Management and Change Enablement
Reduce risks and ensure successful delivery of changes into live operations
Apply ITIL® guiding principles to support continuous improvement in deployment activities
Pass the ITIL® 4 Practitioner: Deployment Management certification exam with confidence
This course is ideal for:
IT operations and deployment managers
Release and deployment engineers
DevOps professionals and infrastructure teams
IT service managers seeking to enhance their deployment strategies
Anyone who has completed ITIL® 4 Foundation and is looking to specialize
ITIL® 4 Foundation certification (mandatory)
A general understanding of IT operations and service management is recommended
PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.