ITIL 4 Practitioner: Change Enablement

This self-paced e-learning course provides a deep dive into the Change Enablement practice, as defined in ITIL® 4. Aligned with the ITIL® 4 framework and accredited by PeopleCert, this course equips professionals with the skills and knowledge to effectively manage changes in IT services while minimizing risk and disruption.

Participants will explore how to plan, assess, authorize, and manage changes to ensure consistent and reliable service delivery in dynamic business environments. The course also prepares learners for the official ITIL® 4 Practitioner: Change Enablement certification exam

Upon completion of this course, participants will be able to:

• Understand the key concepts, principles, and challenges of the Change Enablement practice

• Apply relevant techniques for planning, assessing, and implementing changes in an IT environment

• Align change activities with organizational goals and minimize negative impacts

• Utilize the ITIL® 4 guiding principles to support continual improvement in change management

• Demonstrate practical knowledge to pass the ITIL® 4 Practitioner: Change Enablement certification exam

This course is ideal for:

• IT service managers and change managers

• Professionals involved in planning or authorizing changes

• Members of Change Advisory Boards (CAB)

• ITSM professionals seeking to specialize in change management

• Candidates who have already achieved ITIL® 4 Foundation certification

• ITIL® 4 Foundation certification (mandatory)

• A basic understanding of IT service management and organizational change processes is recommended

PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.